Curriculum vitae
Dragan Doncic
IT Manager Assistant | Full-Stack Software Developer
Montenegrodragandoncic2112@gmail.comlinkedin.com/in/dragan-doncicgithub.com/Dado211207dragandoncic.com
Professional summary
IT professional and full-stack software developer based in Montenegro, with hands-on experience supporting hotel operations, network infrastructure, workstations, business systems and IP video surveillance. I troubleshoot faults, install and configure equipment and support end users, and I build websites, digital products and Windows software with React, TypeScript, Python and FastAPI.
Experience
IT Manager Assistant
Aug 2025 — Present- Support day-to-day hotel IT operations across guest-facing and back-office systems, keeping essential services available for staff and guests.
- Install, configure and maintain wired and wireless network equipment, including D-Link and Ruckus access points and switches.
- Troubleshoot workstations, laptops and user accounts; join and remove computers from the domain; install and resolve printer issues.
- Support Microsoft 365, Outlook, Opera PMS (Opera V5) and in-room TV / Chromecast systems, including room mapping.
- Install and configure Hikvision IP surveillance cameras and assist with hardware, software and network projects.
- Document and communicate technical faults, coordinate with vendors and support hotel departments and end users.
Diving Training, Equipment Service & IT Support
Jun 2026 — Present- Assist instructors with course preparation, practical training and the certification process for new members.
- Prepare and organize diving equipment and logistics for courses, recreational dives and conservation activities.
- Inspect, service, maintain and test the academy's diving equipment.
- Manage the academy's website, digital content, domains and deployment, and provide day-to-day IT and technical support.
- Support the digital presentation of diving courses, certifications, conservation activities and academy information.
Full-Stack Software Developer
Jan 2023 — Present- Design and develop production websites, digital products and Windows software for local organizations, tourism businesses and independent projects.
- Build responsive, accessible web applications with React, TypeScript, JavaScript, HTML and CSS, and backend services and application logic with Python and FastAPI.
- Create bilingual websites with localized content and clear mobile user journeys; manage domains, DNS, Netlify deployments and ongoing technical maintenance.
- Improve SEO, structured data, performance, accessibility, caching and security, translating practical business requirements into reliable digital solutions.
- Design and maintain websites for community and nonprofit organizations, communicating directly with clients.
IT Technician
Jul 2024 — Aug 2024- Provided seasonal on-site technical support for hotel systems, employees and operational departments through the busy summer season.
- Troubleshot computers, printers, user accounts and connected devices; set up workstations and configured software.
- Diagnosed hardware, software and connectivity problems, escalated complex incidents and documented completed work.
IT Assistant
Jul 2023 — Aug 2023- Provided basic technical support, device preparation and issue resolution in a hotel environment.
- Prepared and configured computers and peripheral devices; helped employees with basic hardware and software problems.
- Handled printer, workstation and account troubleshooting, software installation and routine technical tasks, escalating complex problems to senior IT staff.
Volunteering & Community Service
Volunteer Firefighter
July 2024 — PresentDisaster and Humanitarian Relief
Skills
IT operations
Windows · Microsoft 365 · Outlook · User & workstation support · Hardware troubleshooting · Printer support · Domain environments · Hotel IT operations
Networking & infrastructure
LAN / WLAN · D-Link · Ruckus · Routers & access points · DHCP · Basic VLAN knowledge · Network troubleshooting · Structured cabling support
Systems & surveillance
Opera PMS / Opera V5 · Hikvision IP cameras · CCTV installation & configuration · User account support · Device configuration
Web & software development
HTML · CSS · JavaScript · React · TypeScript · Python · FastAPI · SQLite · Responsive design · Netlify · Git / GitHub · SEO & structured data · Accessibility · Performance optimization
Selected projects
- Boka Diving Academybokadive.com
Bilingual website presenting diving courses, activities and contact information.
React · TypeScript · Vite · Netlify
- JARVIS — Windows AI Assistantgithub.com/Dado211207
In-development, local-first Windows AI assistant with an approval-gated action system.
Python · FastAPI · SQLite · In development
- LoveFrameloveframe-experience.netlify.app
Personalized digital-gift experience delivered via private link or QR code.
Vite · Mobile-first · Netlify
- Kotor Bay Whisperskotor-bay-whispers.netlify.app
Tourism site for private traditional boat tours, with a mobile-first contact journey.
Vite · Mobile-first · Netlify
- dragandoncic.comdragandoncic.com
This bilingual portfolio — prerendered, EN/ME.
React · TypeScript · Vite · Netlify
Education
Srednja Mješovita Škola “Mladost”
Electrical Technician for Web and Mobile Application Development
September 2021 — May 2026
Certifications
- CMAS Two-Star Diver (R2)
- CMAS Deep Diving Specialty
- CMAS Night Diving Specialty
- First Aid
- Diving Compressor Operator
Languages
- Montenegrin / Serbian / Bosnian / CroatianNative
- EnglishProfessional working proficiency