Curriculum vitae

Dragan Doncic

IT Manager Assistant | Full-Stack Software Developer

Montenegrodragandoncic2112@gmail.comlinkedin.com/in/dragan-doncicgithub.com/Dado211207dragandoncic.com

Professional summary

IT professional and full-stack software developer based in Montenegro, with hands-on experience supporting hotel operations, network infrastructure, workstations, business systems and IP video surveillance. I troubleshoot faults, install and configure equipment and support end users, and I build websites, digital products and Windows software with React, TypeScript, Python and FastAPI.

Experience

IT Manager Assistant

Aug 2025 — Present

Hyatt Regency Kotor Bay Resort · Montenegro · On-site · Full-time

  • Support day-to-day hotel IT operations across guest-facing and back-office systems, keeping essential services available for staff and guests.
  • Install, configure and maintain wired and wireless network equipment, including D-Link and Ruckus access points and switches.
  • Troubleshoot workstations, laptops and user accounts; join and remove computers from the domain; install and resolve printer issues.
  • Support Microsoft 365, Outlook, Opera PMS (Opera V5) and in-room TV / Chromecast systems, including room mapping.
  • Install and configure Hikvision IP surveillance cameras and assist with hardware, software and network projects.
  • Document and communicate technical faults, coordinate with vendors and support hotel departments and end users.

Diving Training, Equipment Service & IT Support

Jun 2026 — Present

Boka Diving Academy · Montenegro · Hybrid · Part-time

  • Assist instructors with course preparation, practical training and the certification process for new members.
  • Prepare and organize diving equipment and logistics for courses, recreational dives and conservation activities.
  • Inspect, service, maintain and test the academy's diving equipment.
  • Manage the academy's website, digital content, domains and deployment, and provide day-to-day IT and technical support.
  • Support the digital presentation of diving courses, certifications, conservation activities and academy information.

Full-Stack Software Developer

Jan 2023 — Present

Freelance · Montenegro · Remote

  • Design and develop production websites, digital products and Windows software for local organizations, tourism businesses and independent projects.
  • Build responsive, accessible web applications with React, TypeScript, JavaScript, HTML and CSS, and backend services and application logic with Python and FastAPI.
  • Create bilingual websites with localized content and clear mobile user journeys; manage domains, DNS, Netlify deployments and ongoing technical maintenance.
  • Improve SEO, structured data, performance, accessibility, caching and security, translating practical business requirements into reliable digital solutions.
  • Design and maintain websites for community and nonprofit organizations, communicating directly with clients.

IT Technician

Jul 2024 — Aug 2024

Hyatt Regency Kotor Bay Resort · Montenegro · On-site · Seasonal

  • Provided seasonal on-site technical support for hotel systems, employees and operational departments through the busy summer season.
  • Troubleshot computers, printers, user accounts and connected devices; set up workstations and configured software.
  • Diagnosed hardware, software and connectivity problems, escalated complex incidents and documented completed work.

IT Assistant

Jul 2023 — Aug 2023

Hyatt Regency Kotor Bay Resort · Montenegro · On-site · Seasonal

  • Provided basic technical support, device preparation and issue resolution in a hotel environment.
  • Prepared and configured computers and peripheral devices; helped employees with basic hardware and software problems.
  • Handled printer, workstation and account troubleshooting, software installation and routine technical tasks, escalating complex problems to senior IT staff.

Volunteering & Community Service

Volunteer Firefighter

July 2024 — Present

Dobrovoljno Vatrogasno Društvo Tivat

Disaster and Humanitarian Relief

Skills

IT operations

Windows · Microsoft 365 · Outlook · User & workstation support · Hardware troubleshooting · Printer support · Domain environments · Hotel IT operations

Networking & infrastructure

LAN / WLAN · D-Link · Ruckus · Routers & access points · DHCP · Basic VLAN knowledge · Network troubleshooting · Structured cabling support

Systems & surveillance

Opera PMS / Opera V5 · Hikvision IP cameras · CCTV installation & configuration · User account support · Device configuration

Web & software development

HTML · CSS · JavaScript · React · TypeScript · Python · FastAPI · SQLite · Responsive design · Netlify · Git / GitHub · SEO & structured data · Accessibility · Performance optimization

Selected projects

  • Boka Diving Academybokadive.com

    Bilingual website presenting diving courses, activities and contact information.

    React · TypeScript · Vite · Netlify

  • JARVIS — Windows AI Assistantgithub.com/Dado211207

    In-development, local-first Windows AI assistant with an approval-gated action system.

    Python · FastAPI · SQLite · In development

  • Personalized digital-gift experience delivered via private link or QR code.

    Vite · Mobile-first · Netlify

  • Tourism site for private traditional boat tours, with a mobile-first contact journey.

    Vite · Mobile-first · Netlify

  • dragandoncic.comdragandoncic.com

    This bilingual portfolio — prerendered, EN/ME.

    React · TypeScript · Vite · Netlify

Education

Srednja Mješovita Škola “Mladost”

Electrical Technician for Web and Mobile Application Development

September 2021 — May 2026

Certifications

  • CMAS Two-Star Diver (R2)Croatian Diving Federation · Issued April 2026
  • CMAS Deep Diving SpecialtyCroatian Diving Federation · Issued May 2026
  • CMAS Night Diving SpecialtyCroatian Diving Federation · Issued May 2026
  • First AidIssued May 2026
  • Diving Compressor OperatorIssued May 2026

Languages

  • Montenegrin / Serbian / Bosnian / CroatianNative
  • EnglishProfessional working proficiency